Selora
Returns policy
Selora supports returns and exchanges for products with manufacturing defects or damage during shipping.
Eligible cases
- The product has a manufacturing defect.
- The product was damaged or broken during shipping.
- Selora delivered the wrong product or fewer items than you ordered.
Conditions
- Let Selora know as soon as possible after receiving your order.
- Keep the product, the box, and photos or a video of opening the package so Selora can check.
How to request a return
You can reach Selora by phone +84 91 890 48 98. Our staff will explain how to send the product back and whether you will get an exchange or a refund.